Diagnose and inventory what exists.

• Ask how you wished things worked
• Evaluate your current systems’ functionality
• Determine what doesn’t work
• Understand and document your data backup system
• Document the inventory of your hardware and software
• Document the your user accounts, privileges, permissions, access
• Document your network configuration
• Help you understand the total cost of ownership
• Annually inventory your agency’s computing equipment
• Meet with nonprofit development office to review grants for technology upgrades
• Meet with small agency’s CEO to discuss next year’s IT budget
• Perform an annual review of system function and discussion about next steps