Proscribe, update, repair, and find the quick fixes.

• Advise you about your options
• Repair, troubleshoot, find quick fixes
• Begin with the simple, the cheap, the stupid fixes and work up to resolution
• Spot test recover your backup system
• Update printer drivers
• Resolve problems with Internet connections
• Make sure your email system works for you
• Coordinate processing of warranty service claims
• Mediate problem resolution with Internet service provider
• Resolve problems with Google nonprofit email IMAP for staff
• Respond to email from server that its hard drive is full
• Call AppleCare for warranty service on failed hard drive
• Call Dell for warranty replacement of logic board, hard drive, & power supply
• Determine why computer has lost its sound output
• Resolve audio recording software, Audacity, issues for talent agency
• Work with Hotmail to resolve hijacked email account
• Secure departing employee’s computer for legal purposes for a corporate treasurer
• Set up Fortinet router with wireless VPN subnet for doctors
• Set up Sonicwall router with multiple subnets each used by a different organization in the same office space
• Verify that surge protectors and uninterruptable power supplies are functional
• Track down and resolve issues with Excel documents that don’t print correctly
• Resolve problems with Mac keychain and passwords
• Switch email services and transfer email data from old to new system
• Resolve login problems with user account